If you canโt explain it simply, you donโt know it well enough.
โ Albert Einstein โ
A common understanding of empowerment in business is that decisions are delegated from managers to their teams, in the hopes that the experts will make better decisions faster.
Moreover, it is expected that teams will enjoy the autonomy and freedom to make decisions without any guidance or oversight, while managers can devote more time to other activities.
So far, so good, so fairytale!
Empowerment is an ongoing process. If teams do not have the time and proper training to be prepared for this, they may become insecure as they may feel unprepared or unqualified to take on the new responsibilities. They may be afraid to make mistakes and may be concerned about not being able to meet expectations. There may also be worries as to how this newfound responsibility affects the relationships with colleagues. All in all, there is a lot of pressure on the team, resulting in lower performance and negative effects on well-being.
๐นUnderstand that empowerment starts with enabling. Provide training and relevant information to your team.
๐นDefine roles and responsibilities to get a clear picture of what is required for this role.
๐นGive guidance by communicating your expectations in every detail and explaining how they can be met.
๐นAsk what your team expects from you
๐นProvide feedback often and be open to receiving feedback in return
๐นBe trustworthy
๐นCommunicate often and open
๐นBring awareness to each progress and appreciate it
๐น Support your team in their needs and be ok with mistakes that are made along the way
The process of empowerment takes a lot of time, patience, and constant effort and if done properly you will be rewarded with the benefits of empowerment, while your team is valued and supported.